COVID-19 Update: Tankworld Tasmania is OPEN for business and adhering to all Government guidelines to protect our staff and customers.
But we'd prefer a phone call or email during this time.
COVID-19 Delivery terms update 31/3/2020
Tankworld Tasmania Contact-less Tank Delivery
While adhering to all government guidelines for the current Covid-19 pandemic for the safety of our delivery team and the general public Tankworld Tasmania are currently only able to deliver water tanks to your property as a ‘Contact-less Delivery’. This means that our delivery drivers cannot make direct contact with you when they deliver your new tank to adhere to the current social distancing rules.
The Tankworld delivery driver can deliver the tank to your property but depending on size and situation we may not be able to site the tank in its final position.
Your tank delivery will be arranged with you for a pre determined day and time as per normal. When arranging delivery with our dispatch team you will need to coordinate a suitable delivery/drop off location on the property.
Providing our normal delivery terms and conditions are adhered to the following will apply:
All tanks 590 litre – 14,300 litre can be delivered and sited by our delivery driver in your preferred location.
All tanks 24,000 litre may be delivered as a ‘roll off’ only.
Deliveries for 24,000 litre water tanks will be coordinated on an individual basis to assess the site requirements. For more information on any of the above please contact us.
Staff and customers must practice social distancing of 1.5m at all times on site.
Our truck and trailer is 19 metres long, 2.5 metres wide and 5 metres tall. We need clear access through gates, roads, roundabouts, crossing and trees on your property so that we can deliver your tank without damage to your property. If delivery cannot be made to your site, crane or other equipment hire is at the purchaser's expense and/or responsibility. If you are concerned about access to your property please request a 'Truck Only' delivery.
Our driver will need help to unload your new tank, all deliveries require a minimum of person on site to assist and accept delivery so please have the required persons available to assist at time of delivery. The provision of assistance to unload is a condition of delivery and is as stipulated by Workplace Standards Tasmania. If assistance is not provided, Tankworld Tasmania will not deliver the tank. Please see below for reference on the required number of people for you size tank.
Delivery drivers will not carry out in ground or on-stand deliveries. Tankworld will not install your tank, we will help you to site the tank (given good access for our delivery vehicle).
We require access to your property for the Tankworld 5 ton Hino truck and large low loader trailer (total length similar to a semi trailer). Assistance is required, as per installation recommendation.
Delivery Terms & Conditions
Tankworld Tasmania will deliver the water tank to the customers property on a date and time confirmed with the customer by Tankworld Tasmania Dispatch when the appropriate full load of tanks is being delivered into the customers requested area.
The Tankworld Tasmania delivery driver will endeavour to place the tank on the customers adequately prepared site providing clear access is provided for a long wheel base medium rigid truck. The delivery driver will not take the truck across paddocks or along any track that fails to provide adequate overhead clearance or a suitable base for a heavy vehicle. If the Tankworld Tasmania delivery driver deems the site inaccessible for his vehicle or that the site presents a physical risk, he may refuse to place the tank on site. The tank will be unloaded in a safe position within the customers property. If the site is below ground level, on a steep site or situated on an elevated stand, placement of the tank on such a site is the customers responsibility.
Once the tank is unloaded the delivery driver will ask the customer where the tank outlet/gate valve is to be installed. If the customer elects not to have the outlet/gate valve installed at this time, Tankworld Tasmania staff will not return to install these fittings except at an additional expense to the customer.
The Tankworld Tasmania delivery driver will require assistance to unload your tank and place on site (if possible). Tankworld Tasmania will deliver to your property and unload your new tank conditional upon this assistance being provided.
590 Ltr - 14,300 ltr Poly tanks require 1 person on site plus delivery driver.
10,000 Ltr Fire tanks require 2 people on site plus delivery driver.
24,000 Ltr Poly tanks require 3 people on site plus delivery driver.
These numbers have been arrived at by Workplace Standards Tasmania and under no circumstance will a tank be unloaded by Tankworld Tasmania personnel if the required assistance is not provided.
Payment in full for the invoiced amount is due upon delivery.